Realvest Expert is a brand of REALVEST EXPERT BUILDCON PRIVATE LIMITED (“Realvest Expert”, “we”, “us” or “our”). We provide real-estate brokerage and property advisory services across India. This Privacy Policy explains how we collect, use, share, retain and protect personal information received through our website, advertising platforms and other enquiry channels.
Information we collect
Depending on how you interact with us, we may collect:
- Name
- Phone number
- Email address
- Current city
- Property preferences
- Investment budget
- Preferred plot size
- Buying timeline
- Site-visit interest
- Details included in a property enquiry or communication with us
- Website and campaign attribution information, such as the page or form used, referral source, campaign or advertisement identifiers, UTM parameters, and cookie or similar identifiers where enabled
Please provide only information that is accurate and relevant to your enquiry.
How we collect information
We may collect information when you:
- Submit an enquiry form on our website
- Submit an Instant Form on a Meta platform, including Facebook or Instagram
- Contact or communicate with us through WhatsApp
- Speak with us by phone
- Make an enquiry about a property, project or site visit
We may also receive limited campaign and interaction information from advertising, analytics and communication services used with these channels.
How we use information
We may use personal information to:
- Respond to property enquiries
- Provide information about projects and properties
- Arrange calls and site visits
- Understand your requirements and qualify enquiries
- Provide customer support
- Send relevant marketing communications where you have given consent
- Measure and improve our campaigns, website, services and customer experience
- Maintain appropriate business records and meet applicable legal requirements
When you submit an enquiry, we may contact you about that enquiry by phone, WhatsApp, SMS or email. Promotional communications are sent subject to your consent and applicable requirements.
Information sharing
We may share relevant information, where reasonably necessary, with:
- Meta platforms in connection with lead forms, advertising, campaign attribution, measurement and related platform services
- CRM, hosting, analytics, telephony, messaging and other communication or technology providers that support our operations
- Real-estate developers and authorised sales partners when needed to respond to your enquiry, provide requested project information or arrange a site visit
- Professional advisers, regulators, courts, law-enforcement agencies or other legal authorities when required by law or reasonably necessary to protect legal rights
We do not sell personal information. Where appropriate, we seek to limit sharing to information needed for the relevant purpose.
Data security and retention
We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse or disclosure. However, no website, transmission method or storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to manage enquiries, provide services, maintain business and transaction records, resolve disputes, improve our operations, and meet legal or regulatory requirements. When information is no longer required, we may delete or anonymise it where reasonably practicable, subject to applicable record-keeping obligations and routine backup processes.
Your privacy choices and rights
Subject to applicable law and reasonable identity verification, you may ask us to:
- Provide access to or a summary of the personal information we hold about you
- Correct or update inaccurate or incomplete information
- Delete personal information that is no longer required
- Withdraw your consent to marketing communications
Withdrawing marketing consent does not affect processing already carried out and will not prevent communications needed to respond to an active enquiry or provide a requested service. Some deletion requests may be limited where information must be retained for legal, regulatory, fraud-prevention, dispute-resolution or legitimate record-keeping purposes.
Privacy and deletion requests
To request access, correction or deletion of your information, or to withdraw marketing consent, contact us by phone or use our website contact page.
Realvest ExpertREALVEST EXPERT BUILDCON PRIVATE LIMITEDPhone: +91 88731 13112Website: https://realvestexpert.comOpen the contact pagePlease identify the nature of your request and provide enough information for us to locate the relevant enquiry and reasonably verify your identity.
Cookies and third-party services
Our website may use cookies and similar technologies to support site operation, remember preferences, understand traffic, attribute enquiries to campaigns, and measure advertising performance. You can manage cookies through your browser settings, although disabling some cookies may affect website features.
Our website and enquiry processes may use or link to third-party services, including Meta platforms, WhatsApp, analytics providers, mapping services, CRM systems and communication tools. These providers may process information under their own privacy policies and terms. We do not control the privacy practices of independent third parties, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices or applicable requirements. The updated version will be posted on this page with its revised effective date.